Shipping & Return Policy

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What is the shipping cost?

Mojarii offers FREE shipping in India.

How long will it take for my Mojarii order to reach me?

Since every Mojarii handbag is customized according to our lovely customers, it takes approx 2-3 days for the customization process. For deliveries in India, the order takes a span of 7-8 working days and for deliveries outside India, it takes a time span of 10-12 working days.

If you have placed multiple orders, please note that your orders will be dispatched all together when every item is customized and ready to be shipped.

Can I track my Mojarii order?

Yes, you can track your Mojarii order. As soon as you place your order, you will receive a confirmation Email and SMS followed by emails and messages about your shipping and delivery updates.

Returns, Refunds and Exchange

Your Mojarii order is eligible for a 7-day period return and refund. 100% of your amount will be refunded if you return your Mojarii order within the described time frame. No returns are eligible after 7 days of receiving the product.

How are refunds processed?

Once you request to return a product via email or phone, a pick up is organized for the Mojarii order. The Mojarii product will be picked up by our courier executives within a week of your submitted return request and as soon as the product reaches our warehouse, your refund will be processed to the same source (bank account/credit/debit card/wallet) in 5-7 working days.

What if I have a query regarding my order?

We’d love to hear from you at any point in time. Just click on the contact us page and raise your query. Alternatively, you can also call our customer support on the mentioned number, +91 941 354 3062.

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